Contact Us

  • Investors
  • NYL Reg Reps
  • Broker Dealers
  • RIAs
  • DCIO
  • Research Analysts

Call us at 800-624-6782 Monday-Friday, 8:30 a.m. to 5:00 p.m., eastern time

Automated Account Information Press 1 New York Life Representative Press 5
Customer Service Representative Press 2 Brokers/Financial Advisors Press 6
Establish an Account Press 3 Web Site Questions Press 7


E-mail us

Contact us via secure e-mail »

You will receive an automated response based on the subject you selected within a few minutes. If your question requires more detailed information, you will be contacted within three business days hours during the normal business week.


Mail

MainStay Funds  

General Correspondence
New York Life Investments
30 Hudson Street
Jersey City, NJ 07302

Regular Mailing Address
New York Life Investments
P.O. Box 8401
Boston, MA 02266-8401

Overnight Express Address
New York Life Investments
c/o DST Asset Manager Solutions Inc.
30 Dan Road
Canton, MA 02021-2809

Managed Accounts  

General Correspondence
New York Life Investments
Managed Accounts
30 Hudson Street
Jersey City, NJ 07302

 

Call us at 800-NYLIFE8 (695-4338), option 3

For Automated Account Information Option 1
For Product Support on Mutual Funds, Fixed Deferred, Income, and Variable Annuities Option 2
For Sales Concepts or Case Prep Option 3


Mail

MainStay Funds  

General Correspondence
New York Life Investments
30 Hudson Street
Jersey City, NJ 07302

Regular Mailing Address
New York Life Investments
P.O. Box 8401
Boston, MA 02266-8401

Overnight Express Address
New York Life Investments
c/o DST Asset Manager Solutions Inc.
30 Dan Road
Canton, MA 02021-2809
Managed Accounts  

General Correspondence
New York Life Investments
Managed Accounts
30 Hudson Street
Jersey City, NJ 07302

 

Call us at 888-474-7725, option 1 Sales, option 2 Service

Edward Jones Press 1 Wirehouse Channel Press 3
Bank Channel Press 2 Independent Channel Press 4


E-mail us

Contact us via secure e-mail »

You will receive an automated response based on the subject you selected within a few minutes. If your question requires more detailed information, you will be contacted within 24-48 hours during the normal business week. Weekend e-mails will be answered the next business day.


Mail

MainStay Funds  

General Correspondence
New York Life Investments
30 Hudson Street
Jersey City, NJ 07302

Regular Mailing Address
New York Life Investments
P.O. Box 8401
Boston, MA 02266-8401

Overnight Express Address
New York Life Investments
c/o DST Asset Manager Solutions Inc.
30 Dan Road
Canton, MA 02021-2809

Managed Accounts  

General Correspondence
New York Life Investments
Managed Accounts
30 Hudson Street
Jersey City, NJ 07302

 

Call us at 877-742-6951, option 2


E-mail us

Contact us via secure e-mail »

You will receive an automated response based on the subject you selected within a few minutes. If your question requires more detailed information, you will be contacted within 24-48 hours during the normal business week. Weekend e-mails will be answered the next business day.

Call us at 877-742-6951, option 1

If you would like more information on our investment managers or products, please email: research_platform_group@nylim.com