In order to bring you the best possible user experience, this site uses Javascript. If you are seeing this message, it is likely that the Javascript option in your browser is disabled. For optimal viewing of this site, please ensure that Javascript is enabled for your browser. Privacy Policy

We know that the privacy of your personal information is important to you. New York Life Retirement Plan Services wants you to know how we protect your privacy and the measures we take to safeguard your information. We have built our business on a foundation of integrity, honesty, and trust. These values are reflected in our longstanding commitment to protect your privacy.

On our web site, we strive to provide you with comprehensive and dependable information about our financial products and services. Whether researching our products and services or accessing our educational content, you need provide no personal information whatsoever. You will, however, need to provide personal information for access to certain features, such as proposal requests and requests for more information. Whenever you do supply personal information, such as your name, address, telephone number, or e-mail address, it is kept secure and used solely to answer your inquiry, comply with your request, or supply you with information about new products and services to help you meet your needs.

 

Our Online Privacy Pledge

To meet our users' needs with financial products and services, we depend on certain information. In gathering and maintaining this information, we pledge to:

  • Collect only the information we need to provide information about our products and services to you.
  • Prevent unauthorized access to your information.
  • Require companies that help us service your account to protect your information in accordance with strict privacy standards.
  • Maintain up-to-date privacy notices on our site.

 

Our Information Practices


The following policies and procedures protect the privacy of your online information:

Categories of Information We May Collect
In the normal course of business we may collect the following types of information:

* Data about your online transactions with us (such as the type of products you have purchased and your account status).
* Information gathered on our site through online forms and site visit data collected through the use of information-collecting devices known as "cookies."

 

Safeguarding Your Online Information


Access to information gathered on our site is limited to personnel who need the information to perform their job responsibilities. We maintain physical, electronic, and procedural safeguards that meet state and federal regulations. We continually update and improve our security standards, procedures, and technology to protect against unauthorized access to your confidential information.

 

How We Use Your Online Information


We may share your personal information as described below:

* We may share information with non-affiliated companies as allowed by law, such as firms that perform services on our behalf including administering our products. We require these companies to meet strict privacy standards.
* We may disclose information to non-affiliated entities when required by law, such as to respond to a subpoena, to prevent fraud, or to comply with an inquiry by a governmental agency.

 

Keeping Up-To-Date With Our Privacy Policy


This privacy policy took effect April 1, 2001. You can always review the current privacy policy by clicking on Privacy Policy at the bottom of the site, www.nylim.com/retirement.

What information is collected by www.nylim.com/retirement and how is it used?

You can use our site without submitting any personal information. When you do choose to provide us with information at the site, we will use it in the following restricted ways:

  • When You Request to be Contacted
    If you would like to receive any additional information, such as a brochure, you will need to provide us with your contact information. We will use this information only to fulfill your request
  • Job Applicants
    Our site also provides information about careers at New York Life Investment Management LLC. Should you choose to submit your resume online, it will be forwarded to the people responsible for filling the relevant position. No other use is made of this information.
  • Account Access
    If you are a participant in a NYLIM retirement program, you can use our Account Access to view your account information. In addition, you may be able to perform several types of transactions, including purchasing and exchanging shares, ordering additional statements, and viewing transactions. In order to access your retirement plan account, we require that you enter your Social Security Number (or Tax Identification Number) and your Personal Identification Number (PIN). Please note that in some instances you will be redirected to a recordkeeper.
  • Technical Information
    Like many web sites, we collect limited anonymous information about our users and their systems. When users come to our site, we collect their Internet Protocol (IP) addresses, browser types, the domain they came from, and their likely country of origin. This anonymous information is aggregated and is not associated with individual users. It is collected to help us analyze usage patterns, improve the site's overall performance, and provide information useful to our users.
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How can I review my account information and initiate transactions online?

If you are a participant in a NYLIM retirement program, you can enter Account Access to view your account information online. In addition, you may be able to perform several types of transactions, including purchasing additional shares and exchanging shares, ordering additional statements, and viewing transactions. In order to access your retirement plan account, we require that you enter your Social Security Number (or Tax Identification Number) and your Personal Identification Number (PIN). Please note that in some instances, you will be redirected to a recordkeeper.

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How long will www.nylim.com/retirement maintain information about me?

We will maintain the information regarding your account for as long as it is open and for any legally required time thereafter.

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How does www.nylim.com/retirement use cookies?

Like other web sites, www.nylim.com/retirement uses cookies. A cookie is a small text file containing a unique identifier that is placed on your computer when you visit our site. We use cookies to generate meaningful usage statistics by identifying how many unique visitors entered the site and the specific pages that they visited. Cookies do not damage your system or files in any way.

Most browsers recognize when a cookie is offered and allow users to opt-out of receiving them. If you are not sure whether your browser has this capability, you should check with the software manufacturer or your Internet Service Provider (ISP).

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What privacy rules apply when I visit other web sites?

Our site provides links to other web sites—including our subsidiaries and affiliates—containing information that we believe you may find useful. When you visit those sites, you will be operating under their individual privacy policies. We encourage you to carefully review their respective privacy policies.

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What security measures does the site maintain to protect my personal information?

We have implemented generally accepted standards of technology and operational security to protect personally identifiable information collected online from loss, misuse, alteration, or destruction. All information you supply on the site is encrypted during transmission and then stored on a secure server. However, you should be aware that our return e-mail messages to you cannot be encrypted and thus cannot be considered fully secure. Non-encrypted e-mail can be intercepted and viewed by other Internet users without your knowledge or consent. NYLIM Retirement Services employees follow a company-wide security policy. Only authorized personnel are allowed access to personally identifiable information collected online and these employees have been trained to safeguard the confidentiality of this information.

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How will I know if the site changes its Privacy Policy?

NYLIM reserves the right to change this privacy policy. If we do so, we will post notification on the site at least 30 days before the new policy goes into effect. To ensure you are aware of changes to our policy, we post the effective date of our policy. No data collected under this privacy policy will be used in a manner inconsistent with our stated policy, unless we provide you with the opportunity to tell us you would not like to participate in any programs we may establish.

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Our Commitment to You.

We strive to provide you with the most comprehensive source of information about our financial products and services. When we ask for personal information of any kind, or give you the opportunity to supply such information, it is solely to improve our ability to meet your needs and respond to your requests. We will continue to do whatever we can to protect your privacy at our site.

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© 2012 New York Life Investment Management LLC. All rights reserved.