In order to bring you the best possible user experience, this site uses Javascript. If you are seeing this message, it is likely that the Javascript option in your browser is disabled. For optimal viewing of this site, please ensure that Javascript is enabled for your browser. MainStay
Why can't I access my retirement plan account?

There are a number of reasons why you would be unable to access your account. The first step is to contact us at the toll-free participant access number provided in your enrollment kit and on your statement.

In addition, you can click here to send us an e-mail. Please remember to include your name, your company’s name, and your question. A representative will contact you shortly. Please refrain from including your social security number or other personal data

Back to Top

How can I change my contribution amounts?

It’s easy to change your contribution amounts. Contact your plan sponsor/employer for the appropriate paperwork. Participants with Benefits Complete can change their contribution via the Internet

Back to Top

How can I change my investment allocation amounts in my plan?

You can change these amounts by logging into your retirement plan account. Once logged in, there are a number of resources available to you—including changing your allocation amounts.

Back to Top

How do I update my beneficiary forms?

Contact your plan sponsor/employer for the appropriate forms.

Back to Top

© 2013 New York Life Investment Management LLC. All rights reserved.